Tech Tip Tuesday: Having Issues Using Schoology with Safari or Firefox?

tech-tip-tuesday

Recently, a handful of teachers have come to me about issues with Schoology when using Safari or Firefox. One of them being embedded content (like a Google Doc or Slide presentation) not loading properly or just getting empty content. Here is an example of one of the Schoology PD modules:

Screen Shot 2018-05-15 at 8.16.09 AM

The image above shows an error in Schoology with an embedded Google Doc that is not loading properly. When you get this you can click the little box and arrow in the upper right-hand corner of the screen and it will open a new tab to the Google Doc. However, this shouldn’t have to be done.

The way around this is quite simple. Simply make sure you re logged into your Google account! To do this, just go to gmail.com –> login with your school account. Then reload the page or navigate to the Schoology page you are trying to access. Once you do that, this is what it will look like:

Screen Shot 2018-05-15 at 8.21.08 AM

Notice the embedded Google Doc that can you interact with right within Schoology. Simple and effective. So if you or your students ever have this issue, just make sure they are logged into their school Google account.

Hope this helps!

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